Firebusters Day 5, 911 Emergency Services

FIREBUSTERS IS BROUGHT TO YOU BY AIRLINK.
“HI, I’M WITH DESCHUTES COUNTY 9-1-1.”

9-1-1 IS THE NUMBER TO CALL TO SAVE A LIFE … STOP A CRIME … OR REPORT A FIRE. 9-1-1 IS FOR EMERGENCIES ONLY.

THERE IS SOME IMPORTANT INFORMATION WE NEED TO GET.

•WHAT IS THE LOCATION OF THE EMERGENCY?

•WHAT’S THE PHONE NUMBER YOU’RE CALLING FROM? … WE ASK THIS IN CASE WE GET DISCONNECTED SO WE CAN CALL YOU BACK RIGHT AWAY.

•WE NEED TO KNOW WHAT THE EMERGENCY IS SO WE KNOW WHAT KIND OF HELP TO SEND.

TRY TO STAY CALM AND ANSWER THE QUESTIONS CLEARLY.

IF YOU ACCIDENTALLY CALL 9-1-1 YOU SHOULD STAY ON THE PHONE AND TELL THE DISPATCHER IT WAS AN ACCIDENT.

IF YOU HAVE A NON-EMERGENCY SITUATION CALL THE COUNTY OR CITY NON-EMERGENCY NUMBER TO GET ASSISTANCE. THIS TAKES PRESSURE OFF OF THE 911 SYSTEM WHEN IT’S NOT NECESSARY.

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